Privacy built into every Tales Player experience.
We keep your media and personal preferences secure while powering fast, offline-capable playback. This policy explains what data we collect, why we collect it, and how we protect it.
Your privacy, clearly explained
Tales Player is committed to protecting your privacy while delivering a premium entertainment experience. This policy explains how and why data is collected, stored, and used.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name or username
- Email address
- Profile information
- Subscription information
- Customer support communications
Automatically Collected Information
When you use Tales Player, we may automatically collect:
- Device type and model
- Operating system version
- App version
- Language settings
- Device identifiers
- IP address
- Usage statistics
- Crash reports and diagnostics
Media Library Access
If you grant permission, Tales Player may access media files stored on your device in order to:
- Display your media library
- Organize audio and video content
- Enable playback features
- Generate media metadata and artwork
Media files remain on your device unless explicitly uploaded by you.
How We Use Information
We use collected information to:
- Provide and improve the app's functionality
- Manage user accounts
- Process subscriptions and purchases
- Personalize user experience
- Deliver customer support
- Monitor app performance
- Detect fraud, abuse, or security issues
- Comply with legal obligations
Advertising
Tales Player may display advertisements through third-party advertising partners.
Advertising partners may collect information such as:
- Device identifiers
- Advertising identifiers
- App interaction data
- Approximate location information
This information may be used to provide relevant advertisements and measure advertising performance.
Subscription Services
- Payments are processed through official app stores or payment providers.
- We do not store your complete payment card information.
- Subscription management is handled by the respective payment platform.
Analytics
We may use analytics services to understand:
- App usage patterns
- Feature popularity
- Performance issues
- User engagement
Analytics information is generally aggregated and used to improve the service.
Data Sharing
We do not sell your personal information.
We may share information with:
- Service providers
- Analytics providers
- Advertising partners
- Payment processors
- Legal authorities when required by law
Data Security
We implement reasonable technical and organizational measures to protect user information from unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Tales Player is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Your Rights
Depending on your location, you may have rights to:
- Access your information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Withdraw consent where applicable
Requests may be submitted through our support contact.
Third-Party Services
Tales Player may use third-party services including:
- Google Play Services
- Google AdMob
- Firebase Analytics
- Firebase Crashlytics
- Payment processors
- Content delivery providers
These services operate under their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the application or on our official website. Continued use of the app after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Tales Player Support
Email: [email protected]
Website: https://squet-tales.com